Metodi Dimitrov
Engineering the Future of Business through Robots
Artificial Intelligence.
Technology Strategist.
Human-Centered Innovation
Robots in Business: The Future of Customer Service
The way businesses interact with customers is changing. Robots and AI-powered assistants are no longer science fiction—they are already transforming industries from retail and hospitality to banking and healthcare. Companies that embrace this shift gain a competitive edge through faster response times, personalized experiences, and round-the-clock availability.
Metodi Dimitrov helps businesses integrate robotic and AI solutions into their customer service workflows. Whether it’s deploying a humanoid robot for in-person interactions or building an intelligent virtual assistant, the goal is the same: make every customer touchpoint smarter, more engaging, and more efficient.
From initial consultation to full deployment, Metodi works alongside your team to identify the right use cases, design the experience, and ensure seamless integration with your existing operations. The result is a service layer that scales effortlessly while keeping the human touch at its core.
The businesses that act now will define their industries for the next decade. Don’t wait for your competitors to lead—be the first to bring the future to your customers.
Robots in Marketing & Events
Nothing captures attention like a robot. At trade shows, product launches, and corporate events, robotic assistants draw crowds, spark conversations, and create memorable brand experiences that no banner or brochure ever could. They turn passive visitors into engaged prospects—and prospects into clients. Businesses that deploy robots at events consistently report higher foot traffic, longer engagement times, and stronger lead generation. Whether it’s greeting guests, delivering product demos, or collecting customer data, robots bring a wow factor that sets you apart from every competitor in the room. The question isn’t whether your industry will adopt this—it’s whether you’ll be the one leading it. Be first. Be remembered.
Robert – with his expressive face screen
Robert is the first robot in the world to display a wirde range of emotions through real time AI technology on a face screen.
Customer Service Automation
Deploy robots and AI assistants that handle customer inquiries, guide visitors, and deliver personalized experiences—24/7, without fatigue or downtime.
Event & Marketing Impact
Robots at trade shows and corporate events draw crowds, spark conversations, and generate leads that traditional marketing simply cannot match.
Seamless Integration
Metodi works with your team from consultation to deployment, ensuring robots and AI fit naturally into your existing operations and workflows.
Be First in Your Industry
The companies that adopt robotics now will define their industries for the next decade. Don’t follow—lead the way and set the standard your competitors will chase.
Why Robots Matter for Your Business
Robots and AI are reshaping how businesses operate, engage customers, and stand out in competitive markets. Metodi Dimitrov brings hands-on expertise in robotics, AI integration, and event-driven marketing to help companies lead their industries into the future.
Featured in the media
Our work has been featured in some of the most prominent media outlets and platforms in Bulgaria and around the world. From television interviews to online publications, our projects in the field of artificial intelligence and robotics have attracted the attention of leading journalists and analysts. Check out the publications below to learn more.
